The New ITIL
A new version of ITIL has been announced, here is my summary of what has changed, and more importantly what has not changed.
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Recent Posts
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Defining your risk appetite
How to create simple definitions of risk appetite levels, and then assign these to each of your organization’s projects, services, business units or any other clearly identifiable part of your work.
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Mentoring 101
Mentoring is a great way to develop both professionally and personally, and the mentor can gain as much from the relationship as the mentee. This blog gives an overview of how you can get started as a mentor, or as a mentee.