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Optimal Service Management

7 Ingatestone Road, Woodford Green, Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2017 09 11 Door and hooks
    We all get it wrong sometimes

    Do you think about the outcomes you're trying to achieve with all of your processes? Or do you just try to make the processes work better? Many IT organizations continue to run the same ITSM practices long after they have become outdated, but there is a better way to work...

  • 2017 08 09 Goldilocks does security Three bears
    Goldilocks does security

    If you are responsible for security try to be like Goldilocks. Not too much security, not too little, but just right.

  • 2017 07 08 Recorded ITSM Presentations IMAGE
    Recorded ITSM Presentations

    I have often written about the need to offer access to knowledge and information in a variety of different formats, so I’m grateful to the people running these ITSM events for making video recordings available for sharing.

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