Optimal Service Management

Owned by Stuart Rance

Optimal Service Management Ltd is owned and run by Stuart Rance, who has been providing IT service management and information security management services to clients across the world for many years, and is an author of many books including ITIL® Practitioner Guidance, RESILIA™ Cyber Resilience Best Practice, and ITIL Service Transition (2011 edition).

We provide consulting and training to help you improve how efficiently, effectively and securely you deliver IT to your customers, and how well you meet their needs. We also create original content to use on web sites and blogs, as well as for webinars and related purposes.

You can learn more about Stuart Rance from his LinkedIn profile

2014 08 Stuart Rance cropped

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2017 03 16 What configuration data do you need IMAGE
    3 ways to approach configuration management

    There are three very different approaches you can take to configuration management.  Each of them has benefits and disadvantages, and you need to blend aspects of all three to get the best value in your context.

  • 2019 01 10 Cyber security is not just for work IMAGE
    Cyber security is not just for work

    I write lots of blogs, and deliver training courses on cybersecurity. I nearly always focus on the security of business systems and networks, but it is equally important to think about cyber security in our personal lives.

  • 2018 11 11 Whats wrong with ITIL V3 IMAGE
    What's wrong with ITIL V3?

    What’s wrong with ITIL V3, and why do we need ITIL 4?

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