Need Some Help?

Optimal Service Management is ready to jump in and lend a hand

Optimal service management can help you with any aspect of IT service management or information security management. Most of our customers are looking for consulting, training, or creation of content, but please get in touch using the contact page on this site so we can discuss your unique requirements.

Consulting

We can enhance your ability to create value for your customers and your business by working with you to sharpen your IT strategy, by delivering assessments and improvement planning, or by helping you solve people, process or technology problems.

Training

Optimal Service Management Ltd can provide an exceptional instructor to deliver accredited ITIL or RESILIA training courses, or can create custom ITSM or security courses tailored to meet your own specific business needs. We can also create training materials for delivery by other organizations.

Our Other Services

Do you need constantly updated and refreshed content for your web site or blog? We can provide original content for you to use, either ghost written or attributed to Stuart Rance, depending on your needs.

We can also create IT service management content and information security content for other purposes, for example production of copy for leaflets or material for use in webinars or training courses.

Stuart Rance regularly presents at major events such as itSMF conferences, and can create appropriate presentations for any event, however large or small. Whether you are looking for an experienced presenter for your event, or someone to deliver a motivational session for your staff, Stuart can create and deliver a presentation to meet your needs.

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2018 08 08 How to manage major incidents and security breaches IMAGE
    How to manage major incidents and security breaches

    Major incidents and security breaches are different. Learning from experience can turn out to be hugely expensive, or even result in the organization concerned going out of business. So how can you make sure that you handle these incidents correctly first time?

  • 2018 07 21 How to get the best value from an ITSM consultant IMAGE
    How to get the best value from an ITSM consultant

    I deliver much better value to some of the organizations that I work with than to others, and I’ve been thinking about why. Here are four tips that will help you to get the best possible value next time you engage a consultant.

  • 2018 06 08 Which ITSM framework is right for your business IMAGE
    Which framework is right for your business?

    At the Service Desk and IT support show, there was a panel discussion titled "Which framework is right for your business". I was pleasantly surprised by the sensible conclusions reached...

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