Need Some Help?

Optimal Service Management is ready to jump in and lend a hand

Optimal service management can help you with any aspect of IT service management or information security management. Most of our customers are looking for consulting, training, or creation of content, but please get in touch using the contact page on this site so we can discuss your unique requirements.

Consulting

We can enhance your ability to create value for your customers and your business by working with you to sharpen your IT strategy, by delivering assessments and improvement planning, or by helping you solve people, process or technology problems.

Training

Optimal Service Management Ltd can provide an exceptional instructor to deliver accredited ITIL or RESILIA training courses, or can create custom ITSM or security courses tailored to meet your own specific business needs. We can also create training materials for delivery by other organizations.

Our Other Services

Do you need constantly updated and refreshed content for your web site or blog? We can provide original content for you to use, either ghost written or attributed to Stuart Rance, depending on your needs.

We can also create IT service management content and information security content for other purposes, for example production of copy for leaflets or material for use in webinars or training courses.

Stuart Rance regularly presents at major events such as itSMF conferences, and can create appropriate presentations for any event, however large or small. Whether you are looking for an experienced presenter for your event, or someone to deliver a motivational session for your staff, Stuart can create and deliver a presentation to meet your needs.

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: +44 20 8504 2002

Recent Posts

  • 2017 04 06 Theory of Constraints IMAGE1
    Theory of Constraints: Using a Current Reality Tree

    The Theory of Constraints describes many logical tools. This blog shows how a Current Reality Tree can help you identify what you need to change to make improvements.

  • 2017 03 16 What configuration data do you need IMAGE
    What configuration data do you need

    Configuration management can be very expensive and time consuming, and if you get it wrong it can deliver very little value. So make sure you really understand what your stakeholders need...

  • 2017 02 20 We need fewer ITSM processes.IMAGE
    We need fewer ITSM processes

    When did you last review your ITSM processes to see if they deliver the value you need? Maybe it’s time to think again and consider how you can develop capabilities that will help your customers to succeed.

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