Stuart Rance writes many blogs and white papers that are published on a variety of sites, you can find a regularly updated list of all of these in Stuart Rance blogs

Blogs that appear below are published on the Optimal Service Management web site.

2014 12 28 2014 a year of consulting training writing and presenting IMAGE

28

December

2014 - a year of consulting, training, writing and presenting

2014 was the first full year that I’ve worked as an independent consultant, trainer and author, and it’s been a very busy year...

blog

3

December

Stuart Rance blogs

Here's a list of all the blogs and white papers I've published since the end of 2013, so you can find articles that you might be looking for.

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: + 44 20 8504 2002

Recent Posts

  • 2022 02 15 Risk appetite
    Defining your risk appetite

    How to create simple definitions of risk appetite levels, and then assign these to each of your organization’s projects, services, business units or any other clearly identifiable part of your work.

  • 2021 11 25 Mentoring inage
    Mentoring 101

    Mentoring is a great way to develop both professionally and personally, and the mentor can gain as much from the relationship as the mentee. This blog gives an overview of how you can get started as a mentor, or as a mentee.

  • 2019 09 11 A great customer journey has to be planned from end to end
    A great customer journey has to be planned from end-to-end

    Have you tried mapping out your customers’ journeys? If not, then it’s an exercise well worth doing.

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