Blog

Home Blog

Stuart Rance writes many blogs and white papers that are published on a variety of sites, you can find a regularly updated list of all of these in Stuart Rance blogs

Blogs that appear below are published on the Optimal Service Management web site.

All blogs published on this site are licenced under CC BY-SA 4.0 

Padlock Image

17

March

Information Security and Encryption - an Overview

It’s not possible to make good decisions about the security controls you need on a purely technical basis. but there are some controls that nearly all of us need, and one of the most important of these is encryption...

Read more

Optimal Service Management Ltd.

7 Ingatestone Road, Woodford Green,
Essex, IG8 9AN, UK

Registered No: 8791379 England

Phone: + 44 791 3344 143

Recent Posts

  • 2026 10 22 AI wont fix your service management problems image
    AI won't fix your service management problems

    AI can add a lot of value to your IT service management (ITSM), but if you get it wrong you might make your services worse! Here are some suggestions for how to use AI to support ITSM

  • 2026 02 01 The New ITIL
    The New ITIL

    A new version of ITIL has been announced, here is my summary of what has changed, and more importantly what has not changed.

     

  • 2022 02 15 Risk appetite
    Defining your risk appetite

    How to create simple definitions of risk appetite levels, and then assign these to each of your organization’s projects, services, business units or any other clearly identifiable part of your work.

Privacy & Terms